A chargeback is a reimbursement of funds to a payer. You can initiate a chargeback request through your bank's dispute team. They will review all transactions between our end and your account, and notify you of any missed transactions.
Once you've raised a dispute with your bank, we kindly request you to share the chargeback report. If the dispute team informs us that the refund has been declined, we will proceed to re-initiate the refund to a different account from our end.
